Note: This page is a template. Replace with policy reviewed by your legal counsel before publication.

1. Who we are

OffsetEase is a sustainability and climate strategy advisory firm based in India. References to "we," "us," or "our" in this policy mean OffsetEase.

2. What information we collect

When you interact with our website or services, we may collect:

  • Contact details you provide via our consultation form (name, role, company, email, phone).
  • Correspondence sent to us by email, phone or other channels.
  • Technical data such as IP address, browser type, and pages viewed, collected through standard web analytics.
  • Engagement data shared by clients during active engagements, treated under client confidentiality.

3. How we use information

We use the information we collect to:

  • Respond to consultation requests and other enquiries.
  • Provide the services agreed under client engagement letters.
  • Communicate firm updates, insights and event invitations (only where you have opted in).
  • Improve the website and our services.
  • Meet legal and regulatory obligations.

4. Legal basis (where applicable)

Where data protection law requires a legal basis (such as the EU GDPR or the Indian DPDP Act), we rely on:

  • Consent for marketing communications.
  • Contract for delivering engaged services.
  • Legitimate interests for responding to enquiries and improving our services.
  • Legal obligation for compliance with applicable law.

5. Sharing of information

We do not sell personal information. We share it only with:

  • Service providers (e.g., email, CRM, hosting) who process information on our instructions under appropriate contracts.
  • Professional advisers (legal, accounting, audit) where necessary.
  • Regulators or authorities where required by law.

6. Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to processing or withdraw consent. Contact info@offsetease.com to exercise these rights.

8. International transfers

Where we transfer personal information internationally, we rely on appropriate safeguards including standard contractual clauses or equivalent mechanisms.

9. Security

We apply technical and organisational measures appropriate to the sensitivity of the information we hold. No system is fully secure; we encourage you to use appropriate care in your own communications with us.

10. Updates

We may update this policy. The most recent version will be available on this page. Material changes will be notified where appropriate.

11. Contact

Privacy queries: info@offsetease.com.